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Business Integration

IBIS - IDIT Business Integration Server - is an e-Business integration software designed to provide a bridging solution for importing and exporting data between external business environments and IDIT™, allowing for both data and protocol translations in real-time.
 
This includes:
  • Data translation and transportation between disparate systems and IDIT™ Solution Suite
  • Management of all external interfaces
  • Runtime engine/dashboard manages daily processing


Functions

  • Strong integration / interfacing capabilities
  • Private and business databases
  • Address & vehicle databases
  • Financial institutions
  • Call center and telephone system
  • Recording of phone calls
  • Use of ACD, CTI, IVR


Technology

  • Use of non-proprietary technologies (web-services, XML)
  • Online and batch